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Home/Forums/Support Forums/Technical Support – Report Issues Here/T&C Issues

T&C Issues

Home › Forums › Support Forums › Technical Support – Report Issues Here › T&C Issues

  • This topic has 3 replies, 3 voices, and was last updated 7 years, 10 months ago by Jose Rodriguez.
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    • December 22, 2017 at 11:23 AM #1519
      Anonymous
      Inactive

      I’m having issues with individual program T&Cs where when I type something, it doesn’t save.  I’ve been talking to Daniel about the issue but just wanted to see if anyone else was experiencing the same thing?

       

      Whatever I type in the individual T&C, I hit save, then re open it, and it’s gone.

       

      Also, when I save the T&Cs in the “School Setup” T&C panel, it cuts off on the right side when I print/review an agreement.  It won’t let me attach a file to this post.

       

       

    • December 22, 2017 at 11:25 AM #1520
      Master Toby Milroy
      Keymaster

      Hi Sir!

      We’ve got out team working on a solution for  you.

      It seems not to be a global issue, but we’ll have a solution for you pretty quickly.

      Please stand by.

       

      Thanks!

    • December 26, 2017 at 7:07 AM #1550
      Anonymous
      Inactive

      Hello,

      Do you know when a solution will be available? I was hoping to go live today to start registrations.

    • December 27, 2017 at 4:43 PM #1551
      Jose Rodriguez
      Participant

      The error has been corrected. You are able to save your custom terms and conditions now.

      I apologize for any inconvenience.

      Please clear your cache before trying this as there is a chance that some javascript may be cached locally on your computer.

      If you have any other questions or concerns please feel free to post here or give a call.

      Sincerely,

      Jose Rodriguez

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