Decrease payment showing even with agreement deleted

This topic has 1 reply, 2 voices, and was last updated 8 years ago by Jose Rodriguez.

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- October 11, 2017 at 10:04 AM #1361
  
  TestUser1001
  Participant
  
  I have an scenario where the buyer’s old agreement had his payment decreased to $90 which was supposed to stop in October, yet it is still showing for November. The record is for Kevin Chin and he has renewed his agreement for $270 per month beginning in November. I was showing that his old agreement was showing as expired (an issue noted in different bug ticket). I deleted this agreement altogether in hopes that it will eliminate the $90 decrease issue coming up. Looking at the adjustment I show it still happening for month. Please see screenshot. I also see a similar incident for Eliana Baker. She has stopped as of 10/15 but her record is still showing a decrease in payment. I do not want these people to be charged these decreased payments.
  
  https://drive.google.com/file/d/0B8U1gB5NoG6gZHZYeUUyN090VzA/view?usp=sharing
- October 11, 2017 at 3:30 PM #1364
  
  Jose Rodriguez
  Participant
  
  Sir,
  
  I see what you are referring to in your system, but need a little time to investigate.
  
  Sincerely,
  
  Jose Rodriguez
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