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Home/Forums/Support Forums/Feature Requests and Suggestions/Issue with Change Agreements

Issue with Change Agreements

Home › Forums › Support Forums › Feature Requests and Suggestions › Issue with Change Agreements

  • This topic has 2 replies, 2 voices, and was last updated 8 years, 1 month ago by Master Toby Milroy.
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Field 1: Chrome
Field 2: Desktop/Laptop
Field 3: Win7
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    • August 29, 2017 at 12:23 PM #1243
      TestUser1001
      Participant

      Issue #1 – Change Agreement not always working.

      There have been sporadic times when selecting ‘Change Agreement’ from a a Buyer in Agreement/Buyers module will not work.

      Issue #2 –  Using the workaround to get the ‘Change Agreement’ (Right Click -> Select ‘Inspect’ -> Right click on ‘Reload button’ -> Select ‘Empty Cache/Hard Reload’ will cause the refresh) will cause other parts of the application to not function. Steps to recreate:

      1) Do the hard reload/clear cache

      2) Select buyer and then click ‘Change Agreement’

      – In some cases that agreement comes up with the wrong screen. (See attached)

      3) If you click on a program they will not work

      https://drive.google.com/open?id=0B8U1gB5NoG6gTUwzMWRiS2YzbUU

    • August 30, 2017 at 11:49 AM #1244
      Master Toby Milroy
      Keymaster

      This seems very strange.

      I’m going to have one of our Tier 3 folks give you a call, and see if we can figure out what’s happening.

      Stand by.

       

    • August 31, 2017 at 1:43 PM #1250
      Master Toby Milroy
      Keymaster

      Ok…I see our team now understand what you’re seeing….

      We’ve got some folks taking a look to see if we can replicate.

      Stand by!

       

      Thanks!

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