Message center problem

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago by Jose Rodriguez.

Viewing 2 reply threads

Field 1: Chrome
Field 2: Desktop/Laptop
Field 3: Win8

Author

Posts
- June 18, 2018 at 4:40 PM #1819
  
  SFries
  Participant
  
  Hello,
  
  I just went into the Atlas labs section / message center to see what messages have been sent out by Atlas. If you look under 6/18/18 it sent an appointment confirmation out to a long list of prospects that don’t even have an appointment. This is concerning. Ugh.
  
  What do I do?
  
  Thank you.
- June 20, 2018 at 5:26 PM #1820
  
  Jose Rodriguez
  Participant
  
  I see what you are saying.
  
  I have escalated this to the development team to look into what has happened.
  
  I’ll let you know as soon as I get any information.
  
  I apologize for any inconvenience and assure you we will work hard to figure this out.
  
  – Jose Rodriguez
- June 21, 2018 at 12:38 PM #1821
  
  Jose Rodriguez
  Participant
  
  I have some great news.
  
  Only the person intended to receive the appointment reminder actually received the email.
  
  It only appeared as if it was sent to a number of people, but it actually wasn’t.
  
  The visual problem has been fixed and again, I apologize for the confusion.
Author

Posts

Viewing 2 reply threads

The topic ‘Message center problem’ is closed to new replies.