Rank and Attendance question/issue

[M.Linde]

We had an issue after our last test when some students went through some crazy rank changes. I want to correct their rank, but I received an alert that if I make that change I lose all attendance history. Is there any way to “restore” attendance if I correct that rank issue? I can export the current attendance history but do not see an option on any individual student sheet to manually add back in historical attendance.

Thank you

[Master Toby Milroy]

First, I’m sorry I didn’t see this message sooner, for some reason, the notification got shoved into my spam folder….I’ll have to solve that! I apologize!

I think I understand what you’re trying to accomplish.

Ranks are ‘associated’ with the ‘rank’ the student was when they attended class. For example, if I’m a blue belt, and I take a class, the system believes I took that class ‘as’ a blue belt. If I then get promoted to brown belt, the classes/attendances I have ‘As’ a blue belt will NOT count as required attendance credit toward my Brown Belt.

When you advance someone’s rank, their previous attendance history is NOT ‘deleted’ (so perhaps the warning is poorly phrased), but rather, those ‘previous’ classes are simply not ‘counted’ in the new rank….essentially ‘resetting’ their attendances in the new rank back to 0.

You CAN still look at the students timeline, and see all their previous attendances. So if you want to give them ‘credit’ for some number of attendances on their new rank, you totally can do that as you see fit.

Does this help??

If you have any questions, or need any help, give our team a call at headquarters: 1-800-275-1600 – we’re happy to help!

[Master Toby Milroy]

Checking in on this….
Were you able to get your ranks and attendances all adjusted?

FREE FREE to reach out to the team here at 1-800-275-1600 if you need ANY help at all.
My team is trying to reach you, but, we’re not exactly sure what school you’re with.
Could you clarify the school??

Speak soon!
Thanks!!

[Author]

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