Website communication with Atlas

This topic has 3 replies, 2 voices, and was last updated 7 years, 6 months ago by Jose Rodriguez.

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- April 17, 2018 at 6:05 PM #1730
  
  SFries
  Participant
  
  We haven’t gotten any leads from our website in over a couple of months which is quite odd for us since in the past that was a main source for us. I am concerned that something may be broken with the code with all the changes in Atlas. Can this be checked? Thank you.
- April 18, 2018 at 4:03 PM #1733
  
  Jose Rodriguez
  Participant
  
  I will go over your site and check the forms in our demo environments to ensure they function and I’ll let you know what my finding are.
  
  – Jose Rodriguez
- April 18, 2018 at 4:10 PM #1735
  
  SFries
  Participant
  
  Thank you Jose.
- April 18, 2018 at 5:31 PM #1737
  
  Jose Rodriguez
  Participant
  
  Since this is not one of the Atlas websites I was only able to troubleshoot by source code. However, I noticed that the form code had been manipulated. It also seems that perhaps the theme of the site or some code on the site was causing an error during submission. I can’t modify the code on your site, so the team made some modifications on the Atlas side. After some additional testing, I can say that your problem has been resolved.
  
  If you need anything else don’t hesitate to reach out.
  
  – Jose Rodriguez
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