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  • January 6, 2017 at 3:24 PM in reply to: MA Biz artwork with layers #1024
    Master Toby Milroy
    Keymaster

    In many cases we’re not able to provide the art files due to licensing restrictions on some of the art work….But, let me know what type of programs you’re running, and I’ll see what we might have that can fit your specific needs.

    Keep in mind, when it comes to the “Marketing” of your program, you want to think like a prospect, and in most cases the “traditional” looking images “Pull” best. (ie are the easiest for the ‘un-indoctrinated’ consumer to understand)

    Obviously, there are some exceptions….

    Let me know what type of program(s) you’re running, and let me see where I can help.

     

    Thanks!

     

     

    January 6, 2017 at 3:19 PM in reply to: holiday closings #1023
    Master Toby Milroy
    Keymaster

    Great!

    Yep, we’re planning a much expanded appointment management system in the near future, including the ability to schedule out holidays, etc….

    Currently, you have to plan this when you set up your appointment availability “blocks”.

    I’ll make sure we keep this suggestion on the list when we expand this functionality.

    Thanks a million!!

    Keep the great feedback coming.

     

    January 6, 2017 at 3:16 PM in reply to: financial profile on student profile #1022
    Master Toby Milroy
    Keymaster

    Thanks for the suggestion.

    In fact, Yes.

    It’s already in our development roadmap to include a tab on the person profile to ‘hold’ their payment method, basically a virtual ‘wallet’.

    Currently the “agreement” is the centerpiece of the payment strategy…..but we’re going to be expanding that a LOT over the next few months.

    I can’t give you a specific estimate of ‘when’ we’ll be ready to roll it out, but its a high priority for us.

     

    Thanks!!

     

    January 6, 2017 at 3:11 PM in reply to: attendance tracker #1021
    Master Toby Milroy
    Keymaster

    Yeah….unfortunately, the software that runs the “Digital Persona” technology is a Microsoft product, and they don’t want to play nice with Apple 🙁 .

    Interesting feedback on the iPad……few have a lot of clients that use that for check in.

    I’m looking at mine right now, it seems that if I type 3 letters or so, I can see 3 results before the keyboard gets in the way (depending on how many ‘styles’ the student is in.)

    Is that what you’re seeing too? (I’m using a iPad Air 2)

    I think we could tweak that a bit to be able to see more (at risk of the ‘check in’ buttons being ‘closer’ to each other, perhaps creating more potential for a student to check in the wrong person….)

    Let me take a closer look at that and see if there are ways to show more.

     

    Anyone else have this issue, or would like to ‘vote’ this one up??

     

    Thanks all!!

     

    January 5, 2017 at 12:11 AM in reply to: uBill BETA #1012
    Master Toby Milroy
    Keymaster

    Mike,

    You might need to walk me through specifically where you’re describing this.

    I will submit though (although I don’t really know if this is your concern or not), having a contact record open in a new tab CAN cause some serious issues. (Again, I’m not sure if this is relevant…..)

    If you have 2 different contacts open in 2 different windows, there is a possibility that if you update 1 of the records, but go ‘to’ the other record and do some action, you may get cross data ‘contamination’.

    Some variable live in ‘session memory’ and this can sometimes cause ‘bad’ things to happen under some conditions.

    Please point me at exactly where you’re seeing the issue, and I’ll see if there is a way to accomplish smoothing it out.

     

    Thanks!

     

    January 5, 2017 at 12:03 AM in reply to: Pro Shop Payments #1011
    Master Toby Milroy
    Keymaster

    I understand.

    These evolved at different times, and right now, are not connected.

    I think we can get the list for “Buyers” to also include the students associated….(although in some cases, you’ll have multiple “students” per buyer) but I think it’s a valid concern.

     

    Thanks!

     

    January 5, 2017 at 12:01 AM in reply to: Phone Sheet #1010
    Master Toby Milroy
    Keymaster

    I see what you mean on the phone sheet….Currently there isn’t a way to ‘populate’ that sheet if the person is already in the system.

    That’s a good suggestion….I’ll put that on the board, but also take a look at the “prospect” section.

    If you ‘create new’ prospect, you’ll be able to search for any existing person, and add to their existing record. This MIGHT solve what you’re trying to do….

    Let me know if that get’s you where you need to be.

     

    Thanks!

     

     

    December 24, 2016 at 10:03 PM in reply to: Export from Student BETA #997
    Master Toby Milroy
    Keymaster

    Oh….I’m also moving this post to the tech support forum instead of the feature request forum.

    Thanks again for the feedback!!!

     

    December 24, 2016 at 10:02 PM in reply to: Export from Student BETA #996
    Master Toby Milroy
    Keymaster

    Mike,

     

    I’m not 100% sure what you’re describing….but please check now, I think you’ll find it’s now exporting the list you’re seeing.

    Let me know if you see anything odd.

    Thanks!

     

    December 24, 2016 at 9:58 PM in reply to: student to former student #994
    Master Toby Milroy
    Keymaster

    Hi Semmiesm –

    Yes!

    In fact, we’re going to be rolling out a “tagging” system, where you can tag people however you like.

    I’ll keep you in the loop on when this will be in the wild….we’re shooting for Q1 2017.

    Thanks and keep the great feedback coming!

     

    December 24, 2016 at 5:25 PM in reply to: Pro Shop Item images #990
    Master Toby Milroy
    Keymaster

    Hi Mike!

    We’ve got this solved for you.

    We went ahead and uploaded the pics for you.

    I’ll have one of the team followup with you and show you what we did.

     

    Thanks!!

    December 7, 2016 at 10:26 PM in reply to: E-Mail Templates #986
    Master Toby Milroy
    Keymaster

     

    Hi Mike!

    It looks like this is a “legacy” issue with ONLY the “preview” function.

    The “old” email templates render differently…and we’ve not yet updated the Preview engine.

    I’ve tested the template above….If you pop that HTML into the “source” section….then Click the “Source” button again…..you can then edit the text, or enter other “objects” using the editor….and send that message to yourself….you’ll see that it renders well in your browser (either desktop or mobile).

    Send yourself a test…and I think you’ll see what I mean.

    Looks pretty good.

    We have a BUNCH of these templates on the way…and we’ll have a new gallery as well.

    Excited!

     

    Thanks!

     

     

    December 7, 2016 at 10:15 PM in reply to: E-Mail Choice #984
    Master Toby Milroy
    Keymaster

    Hi Mike!

    This is an interesting observation.

    I’m going to look at this…I think if we gave you BOTH the Buyer and the Student, you could then choose whom you’d like to communicate with….

    I need to look at how this is structured in the database, and I’ll let you know if we can make something like this happen.

    Thanks for the great feedback..and let’s see if other folks like this idea too!

     

    Please vote!

    December 6, 2016 at 11:40 PM in reply to: Export from Student BETA #980
    Master Toby Milroy
    Keymaster

    Hmmm…..seems like something isn’t right here.

    I’ll have the team take a look.

    Thanks for the heads up!

    Stand by.

     

    December 6, 2016 at 11:38 PM in reply to: Pro Shop Items #978
    Master Toby Milroy
    Keymaster

    Hi Mike!

    In fact – YES (pretty soon)!!!

    We’re going to be converting ALL the “list” pages to the new customizable grid.

    In fact, we’re going to be creating a bunch of new ones as well!

    You’re thinking the same way we are!

    I’ll let you know when we convert this one.

     

    Thanks for the feedback!

     

    • This reply was modified 9 years, 4 months ago by Master Toby Milroy.
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