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Home/Forums/Support Forums/Technical Support – Report Issues Here/People List/Sort Issue

People List/Sort Issue

Home › Forums › Support Forums › Technical Support – Report Issues Here › People List/Sort Issue

  • This topic has 4 replies, 2 voices, and was last updated 2 years, 8 months ago by Master Toby Milroy.
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    • January 16, 2023 at 3:33 PM #2349
      Damon Westbrook
      Participant

      Getting ready for a testing and I’m trying to separate eligible students based on the classes taken. When I sort by “classes since belt earned” and “classes since last advancement” I get the same results in the columns. I’m trying to see both how many classes a student has attended since their belt promotion and I need to see how many classes since they earned their last tip. It seems like right now the system is treating tips as a new belt and resetting the count. Is there a way for me to see how many classes students have taken since their last testing and not just since their last tip earned?

    • January 30, 2023 at 5:09 PM #2358
      Master Toby Milroy
      Keymaster

      Yes,
      The system does interpret a tip as a “Rank”…but NOT as a “Belt”.
      So you’d want to look for Classes since last BELT Earned.

      Does this make sense/work for you?

      I’m going to have the team reach out, and check with you.

      Speak soon!

    • January 30, 2023 at 5:23 PM #2359
      Master Toby Milroy
      Keymaster

      BTW: What is the school ID??
      My team is having some trouble finding how to get a hold of you.

      Thanks!

    • January 31, 2023 at 12:14 PM #2360
      Damon Westbrook
      Participant

      So I checked that but the classes for belt earned is still basing itself off the last rank. I think the issue is that it’s treating the tips as a belt. Example: X student moved from white belt to yellow belt two months ago. Two weeks ago they advanced to yellow belt/white tip. Manually counting the classes gives total number at 19. Sorting by classes since last belt says they have 7.

      Now this would be fine if the students always advanced and earned their next tip every x amount of classes. Reality says that sometimes they need more time. The problem is the count resets when you advance the rank to the next tip.
      Using the Date belt earned also just shows the last advancement ie… tip as the date they earned the belt.

      I don’t know the school ID but I’m from Martial Arts World Eustis.

    • February 3, 2023 at 10:10 AM #2372
      Master Toby Milroy
      Keymaster

      Ok, let’s get you on the phone with Jon.

      He might be able to help you get this locked down, and/or if there is some issue, get it addressed.

      I’ll have him reach out to you.

      Thanks!

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