Rank does not refresh after entry

This topic has 2 replies, 3 voices, and was last updated 7 years, 8 months ago by Master Toby Milroy.

Viewing 2 reply threads

Field 1: Chrome
Field 2: Desktop/Laptop
Field 3: Win10

Author

Posts
- September 11, 2017 at 10:15 AM #1282
  TestUser1001
  Participant
  When you update ranks in student profile it does not get updated in UI.
  
  Steps to recreate:
  1. Log in
  2. Select Student
  3. Go to Ranks/Styles section
  4. Click ‘Actions’ button select “Ranks/Credits” option
  5. Change the the rank and save it
  Results: When you see the profile it still shows previous rank. If you click “Ranks/Credits” option it shows the new rank. You have to refresh the page in order to see the new rank displayed. This should be done automatically when you save initially.
- September 20, 2017 at 10:41 AM #1303
  
  Jose Rodriguez
  Participant
  
  Hi Sir,
  
  Sorry you are having an issue with the student list.
  
  However, I’m not able to recreate this. When I change the rank for a student following your steps and close the modal the rank does update.
  
  One suggestion is clearing the browser cache. This usually corrects seemingly random app errors.
  
  Any further questions or concerns please let us know.
  
  Sincerely,
  
  Jose Rodriguez
- February 21, 2018 at 4:36 PM #1650
  
  Master Toby Milroy
  Keymaster
  
  Hi Sir!
  
  We’re not able to replicate this…it appears to be working.
  
  I’m going to close this for now, please let us know if you see this happen again!
  
  Thanks for the feedback!
Author

Posts

Viewing 2 reply threads

The topic ‘Rank does not refresh after entry’ is closed to new replies.