E-Mail Templates

This topic has 4 replies, 2 voices, and was last updated 8 years, 10 months ago by Master Toby Milroy.

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Field 1: Chrome
Field 2: Android Phone
Field 3: Android

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- November 1, 2016 at 7:15 PM #960
  
  TestUser1001
  Participant
  
  The e-mail templates don’t seem to be mobile (cell/tablet) friendly!
  
  An e-mail which displays correctly on a PC or laptop does not on an Android tablet or phone.
  
  With the Fall Leaves template, the left side of the message gets covered by the template and that part of the message is unreadable!
  
  I’m not sure if this occurs with other templates or if the message displays correctly or not as I haven’t tested any others.
  
  Thanks!
  
  Mike Shintaku
- November 1, 2016 at 11:19 PM #961
  
  Master Toby Milroy
  Keymaster
  
  Hey Mike!!
  
  Yes….the “templates” that you are using are a “legacy” feature from AMSOnline.
  
  We’re in the process of renovating that feature, BUT I have a cool solution for you.
  
  We have a selection of HTML email templates that you can use in all the email editors with the “Source” option.
  
  I’ll have one of the team give you a buzz, and show you how to use these!
- November 3, 2016 at 6:25 PM #962
  
  Master Toby Milroy
  Keymaster
  
  Mike,
  
  Here is a version of what the new template engine will look like.
  
  https://www.dropbox.com/s/mtwzl90s5lerkhw/emailTemplateResp1.zip?dl=0
  
  If you go to send an email, and click the “Source” button in the email editor, you can drop in this HTML code.
  
  THEN click the ‘source’ button again to go back to the WYSIWYG (What you see is what you get) editor, and you can change the content.
  
  We’re going to have LOTS of these templates as we move forward, and a cool gallery to choose them!
  
  Stay tuned!!
- November 23, 2016 at 7:12 PM #973
  
  TestUser1001
  Participant
  
  Master Milroy,
  
  When I drop the HTML code into the e-mail and select Preview, the entire message is shifted to the right with only a couple of words displaying with no bottom scroll bar to adjust. I have to reduce the page to 25% in order to see the entire message box and then it’s pretty much unreadable.
  
  Thank You!
  
  Mike Shintaku
- December 7, 2016 at 10:26 PM #986
  
  Master Toby Milroy
  Keymaster
  
  Hi Mike!
  
  It looks like this is a “legacy” issue with ONLY the “preview” function.
  
  The “old” email templates render differently…and we’ve not yet updated the Preview engine.
  
  I’ve tested the template above….If you pop that HTML into the “source” section….then Click the “Source” button again…..you can then edit the text, or enter other “objects” using the editor….and send that message to yourself….you’ll see that it renders well in your browser (either desktop or mobile).
  
  Send yourself a test…and I think you’ll see what I mean.
  
  Looks pretty good.
  
  We have a BUNCH of these templates on the way…and we’ll have a new gallery as well.
  
  Excited!
  
  Thanks!
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