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Viewing 15 posts - 121 through 135 (of 265 total)
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  • Author
    Posts
  • June 14, 2017 at 12:59 PM in reply to: UBill Account Updating #1182
    Master Toby Milroy
    Keymaster

    Hey Mike!

    Once again, we’re on the same wavelength.

    We’re going to be converting the way this is handled into a “wallet” system, where you can manage the payment info “separate” from the person info.

    Unfortunately, this is a VAST re-work of the back end of the application, so it’s a more “mid-term” goal. Can’t really give you a timeline.

    However, we’re in the process (right now) of an all new agreement form that will give  you a lot more flexibility….I hope to hear your thoughts when it rolls out.

     

    More to come!

    June 14, 2017 at 12:56 PM in reply to: Prospect Automations #1181
    Master Toby Milroy
    Keymaster

    You bet!

    Don’t “miss” the fact that you can set these notifications up for anyone in the DBase, or any “other” email you just type in….for example, you may want to notify a fulfillment company to send a letter, or postcard or package etc!!

    It’s pretty cool….with some even cool-er stuff to come!!

    Glad you like it!

     

    June 14, 2017 at 12:53 PM in reply to: Clone/Duplicate/Copy #1180
    Master Toby Milroy
    Keymaster

    I think I’m following…wouldn’t the “Use Existing Buyer” or “Use Existing Student” accomplish this?

     

    June 6, 2017 at 5:38 PM in reply to: Pro Shop Point of Sale #1175
    Master Toby Milroy
    Keymaster

    Hmmm….to display a description.

    Perhaps there is a place we can put a description.

    We’ve tended to shy away from “hover” notifications because they don’t really work on “touch” devices (ie. iPads etc….), but perhaps we can squeeze in a description on the tile somewhere.

    I’ll submit as a FR.

     

    (I know we’ve discussed putting a thumbnail picture of the item in the POS as well).

     

    Thank!

     

    June 6, 2017 at 5:35 PM in reply to: Clone/Duplicate/Copy #1174
    Master Toby Milroy
    Keymaster

    Mike,

    When you’re completing an agreement, you can use the button that says “Use Existing Buyer” (or student, or prospect)….but I’m guessing that might not be precisely what you mean here.

    Are you describing using the ‘same’ address (etc) for multiple family members on the same agreement?

    If so…..there is a button by the “address” field that you can click that will populate the Buyers’ address info into any number of students.

    Does this solve what you’re describing??

     

    June 6, 2017 at 5:30 PM in reply to: Prospect Automations #1171
    Master Toby Milroy
    Keymaster

    Mike,

    The “Notification” system in now in production.

    You have send “yourself” a message whenever a message goes to a prospect.

    I know that’s NOT the answer to this specific question, but a useful tool none the less.

    I’ll let you know when the email reporting mechanizms are advanced.

     

    Thanks!

     

    June 6, 2017 at 5:26 PM in reply to: Lookup function #1170
    Master Toby Milroy
    Keymaster

    Mike,

    I’m not exactly sure what you’re describing here?

    Are you describing the “Global” People look up on the top left of the application?

    June 6, 2017 at 5:23 PM in reply to: Prospects – Appointment Time #1169
    Master Toby Milroy
    Keymaster

    Mike, the fix for this rolled out a couple weeks ago in our build.

    Should be all good!

    Thanks for reporting it!!

     

    June 6, 2017 at 5:21 PM in reply to: Campaign Step Setup #1168
    Master Toby Milroy
    Keymaster

    The fix for this item is in production…all solved.

    Thanks again for reporting!

     

     

    June 6, 2017 at 5:20 PM in reply to: Billing Failure & Timekeeper Failure #1166
    Master Toby Milroy
    Keymaster

    Derek,

    As I’m sure you’re aware, it looks like the Merchant “Warning” message issue, was just an error with the actual “Warning” message…not the actual merchant processing.

    So no payments were missed etc…..just an annoying error message.

    The issue with the message is now resolved, and all is well.

     

    Thanks for the heads up!!

     

     

    June 6, 2017 at 11:15 AM in reply to: Billing Failure & Timekeeper Failure #1165
    Master Toby Milroy
    Keymaster

    Derek,

    We’re looking into the Merchant issue.

    I’ll have one of the team give you a call and walk you through the TimeKeeper issue. It’s likely that you’re browser updated, and it’s blocking Flash. You have to ‘re-enable’ flash for that component.

    Stand by.

    June 1, 2017 at 5:48 PM in reply to: Pro Shop Receipts #1163
    Master Toby Milroy
    Keymaster

    Hey Mike,

    There is not today…but we do have that feature on our Dev roadmap.

    I’ll keep you in the loop!

     

    May 18, 2017 at 10:15 AM in reply to: Greeting Card Preview #1160
    Master Toby Milroy
    Keymaster

    I see it.

    We’re converting the CommHub into the new ATLAS application as we speak, and it will include an all new templating system.

    Stand by, I’ll let you know when that rolls out. (Likely in a few weeks)

     

    Thanks!

     

    May 18, 2017 at 10:13 AM in reply to: Pro Shop Group Edit #1158
    Master Toby Milroy
    Keymaster

    Yeah..got it.

    We’re going to be converting “all” the list pages to the same structure as the student list. This will address this issue.

    It’s on the roadmap.

     

    Thanks!

     

    May 18, 2017 at 10:08 AM in reply to: Prospects Display #1157
    Master Toby Milroy
    Keymaster

    I see what you’re seeing now.

    Got it….

    I’ll put this on the roadmap.

     

    Thanks.

     

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